Consumer Protection (Amendment) Regulations 2014 in force from 1 October 2014

Source: FSB

The Consumer Protection (Amendment) Regulations 2014 will come into force on 1 October 2014 and they are aimed at providing clearer and simpler routes to redress for consumers entering into a contract or making a payment to a trader who become victims of misleading and aggressive selling contrary to the Consumer Protection from Unfair Trading Regulations 2008.  The provisions include:

  • A private right of redress for consumers who have been victims of misleading or aggressive practices and an entitlement to seek damages.
  • Certain rights for consumers under the regulations – to unwind from the contract, seek a discount on the price paid and/or seek damages for detriment caused, depending on the type of aggressive practice they have been subjected to.